Terms of Service

1. Acceptance of Terms

Welcome to Cultagrix! By accessing or using our mobile application, website, or services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Cultagrix ("we," "us," or "our").

2. Description of Service

Cultagrix is an AI-powered farming assistant designed for farmers worldwide. Our Service includes:

• AI-powered crop disease detection from photos
• AI chat assistant (Cultagrix AI) for farming advice with global farming knowledge
• Weather forecasts and farming recommendations
• Crop management and tracking tools
• Expense and profit tracking
• Daily farming journal
• Yield prediction and market insights
• Multi-language support

3. Eligibility

To use Cultagrix, you must:

• Be at least 18 years old
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Have a valid mobile phone number for authentication
• Comply with all applicable laws in your jurisdiction

4. User Account

4.1 Registration

To access certain features, you must create an account by providing your phone number, name, and location. You agree to provide accurate, current, and complete information.

4.2 Account Security

• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• We are not liable for any loss or damage arising from unauthorized account access

4.3 Account Termination

You may delete your account at any time through the app settings. We may suspend or terminate your account if you violate these Terms.

5. Subscription Plans and Payments

5.1 Free and Paid Plans

We offer three subscription tiers:

• Basic (Free): Limited features, always free
• Farmer Pro (₹299/month or ₹2,999/year): Full AI features, 7-day free trial
• Agri Business (₹699/month or ₹6,999/year): Advanced features for farming businesses

5.2 Free Trial

Farmer Pro includes a 7-day free trial. You will not be charged during the trial period. If you do not cancel before the trial ends, you will be automatically charged for the subscription.

5.3 Payment Methods

We accept payments through:

• UPI (Google Pay, PhonePe, Paytm, etc.)
• Credit/Debit Cards
• Net Banking
• Mobile Wallets

5.4 Billing and Renewal

• Subscriptions automatically renew unless cancelled
• You will be charged at the beginning of each billing period
• Prices are in Indian Rupees (INR) and include applicable taxes
• We will notify you before any price changes

5.5 Cancellation

• You can cancel your subscription anytime through the app
• Cancellation takes effect at the end of the current billing period
• No refunds for partial months or unused time (except as stated in Refund Policy)

5.6 Upgrade/Downgrade

• Upgrades are effective immediately with prorated charges
• Downgrades take effect at the end of the current billing period

6. User Conduct

You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Upload malicious code, viruses, or harmful content
• Attempt to hack, reverse engineer, or compromise the Service
• Share your account with others or create multiple accounts
• Scrape, copy, or download data through automated means
• Impersonate others or provide false information
• Abuse, harass, or threaten other users or our staff
• Use the Service to spam or send unsolicited messages
• Violate intellectual property rights
• Circumvent subscription limits or payment requirements

7. AI Services and Accuracy

7.1 AI Recommendations

Our AI-powered features (disease detection, chat assistant, yield prediction) are provided for informational purposes only. While we strive for accuracy, AI recommendations should not be considered as professional agricultural advice.

7.2 No Guarantee

We do not guarantee that:

• AI disease detection will be 100% accurate
• Following AI recommendations will result in specific outcomes
• Yield predictions will match actual results
• Weather forecasts will be error-free

7.3 Your Responsibility

You are solely responsible for your farming decisions. Always consult with agricultural experts, agronomists, or local authorities for critical decisions. We are not liable for crop losses, financial damages, or any consequences of following AI recommendations.

8. Intellectual Property

8.1 Our Rights

All content, features, and functionality of the Service (including but not limited to text, graphics, logos, icons, images, audio clips, software, and AI models) are owned by Cultagrix and protected by international copyright, trademark, and other intellectual property laws.

8.2 Your Content

You retain ownership of the content you upload (photos, notes, journal entries). By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and analyze your content solely to provide the Service and improve our AI models.

8.3 Restrictions

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or branding without authorization
• Create derivative works based on our Service
• Remove copyright or proprietary notices

9. Third-Party Services

Our Service integrates with third-party services (Google Gemini AI, OpenWeatherMap, payment gateways). We are not responsible for the availability, accuracy, or content of these third-party services. Your use of third-party services is subject to their respective terms and privacy policies.

10. Disclaimer of Warranties

11. Limitation of Liability

12. Indemnification

You agree to indemnify, defend, and hold harmless Cultagrix, its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from:

• Your use or misuse of the Service
• Violation of these Terms
• Violation of any rights of third parties
• Your content or data

13. Data Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

14. Service Availability

• We strive to provide 24/7 access but do not guarantee uninterrupted service
• We may suspend service for maintenance, updates, or emergencies
• We are not liable for service interruptions or downtime
• We reserve the right to modify or discontinue features at any time

15. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes through:

• In-app notification
• Email to your registered address
• Notice on our website

Continued use of the Service after changes constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service and cancel your subscription.

16. Termination

16.1 By You

You may terminate your account at any time by deleting it through the app settings.

16.2 By Us

We may suspend or terminate your account immediately if you:

• Violate these Terms
• Engage in fraudulent or illegal activities
• Abuse or misuse the Service
• Fail to pay subscription fees

16.3 Effect of Termination

Upon termination:

• Your right to use the Service immediately ceases
• Your data will be deleted according to our data retention policy
• No refunds for partial periods (except as per Refund Policy)
• Certain provisions of these Terms survive termination (liability, indemnification, etc.)

17. Governing Law and Dispute Resolution

17.1 Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City/State], India.

17.2 Dispute Resolution

Before filing a lawsuit, you agree to:

1. Contact us at cultagrix@gmail.com to resolve the issue informally
2. Allow 30 days for good-faith negotiations
3. Consider mediation or arbitration for unresolved disputes

18. Miscellaneous

18.1 Entire Agreement

These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Cultagrix.

18.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

18.4 Assignment

You may not transfer or assign your rights or obligations under these Terms. We may assign our rights without restriction.

18.5 Language

These Terms are written in English. Translations in Hindi and Marathi are provided for convenience but the English version governs in case of discrepancies.

19. Contact Information