Get in Touch
We're here to help! Whether you have questions about our service, need technical support, or want to provide feedback, we'd love to hear from you.
📧 Contact Information
Customer Support Hours
Monday - Saturday: 9:00 AM - 6:00 PM IST
Sunday: Closed
Business Address
Cultagrix
Maharashtra, India
💬 What Can We Help You With?
Technical Support
- App installation issues
- Login or account problems
- Feature not working
- Bug reports
Subscription & Billing
- Subscription questions
- Payment issues
- Refund requests
- Plan upgrades/downgrades
General Inquiries
- How to use features
- Farming advice
- Feature requests
- Partnership opportunities
Privacy & Security
- Data privacy concerns
- Account deletion
- Data export requests
- Security issues
📱 In-App Support
For the fastest support, you can also contact us directly from the Cultagrix mobile app:
- Open the Cultagrix app
- Go to Settings → Help & Support
- Choose your issue category
- Send us a message or email
🌐 Social Media
Stay connected with us on social media for updates, farming tips, and community discussions:
⏰ Response Times
- Email Support: Within 24-48 hours during business days
- Critical Issues: Within 4-8 hours for subscription or security issues
- General Inquiries: Within 2-3 business days
📋 Before You Contact Us
To help us serve you better, please include the following information when contacting us:
- Your registered email or phone number
- Device model and operating system (Android/iOS version)
- App version (found in Settings → About)
- Clear description of the issue or question
- Screenshots if applicable (for technical issues)
❓ Frequently Asked Questions
Before contacting us, you might find your answer in our FAQ section within the app or on our website.
We're Here to Help! 🌱
At Cultagrix, your success is our success. Whether you're a small-scale farmer or managing a large agricultural operation, our team is dedicated to supporting you every step of the way.
Email us at: cultagrix@gmail.com