Shipping Policy

1. About Our Service

Cultagrix is an AI-powered farming assistant platform that provides digital services including:

• Mobile application (Android and iOS)
• Web application access
• AI-powered crop disease detection
• Weather forecasts and farming recommendations
• Digital farming journal and expense tracking
• Cloud-based data storage and synchronization

All features and services are delivered electronically and are accessible immediately upon subscription activation.

2. Service Delivery

2.1 Instant Access

• Our services are available immediately after account creation or subscription purchase
• No waiting period or delivery time required
• Access from anywhere with an internet connection
• Download the mobile app from Google Play Store or Apple App Store
• Access the web platform at www.cultagrix.com

2.2 How to Get Started

1. Download the Cultagrix app from your device's app store
2. Create an account using your phone number or email
3. Choose a subscription plan (Free, Farmer Pro, or Agri Business)
4. Start using all features immediately

3. Subscription Activation

3.1 Free Plan

• Available immediately upon account creation
• No payment required
• Access to basic features

3.2 Paid Plans (Farmer Pro & Agri Business)

• Subscription activates instantly after successful payment
• 7-day free trial available for Farmer Pro (for first-time subscribers)
• All premium features unlocked immediately
• No shipping or handling fees
• No delivery delays

4. Geographic Availability

Since Cultagrix is a digital service, it is available worldwide, subject to the following:

• Requires an active internet connection
• Available in multiple languages (English, Hindi, Marathi)
• Payment methods may vary by country
• Some features (like weather data) require location permissions

5. Data Delivery & Storage

5.1 Cloud-Based Service

• All your farming data is stored securely in the cloud
• Automatic synchronization across devices
• Access your data anytime, anywhere
• No physical media or storage devices shipped

5.2 Data Backup & Export

• Your data is automatically backed up to our secure servers
• You can export your data at any time (available in app settings)
• No physical delivery required for data exports

6. No Physical Products

Important Notice: Cultagrix does NOT sell, ship, or deliver any physical products including but not limited to:

• Seeds, fertilizers, or agricultural inputs
• Farming equipment or tools
• Printed materials or documents
• Physical merchandise or branded items
• Hardware devices or sensors

Note: We are a software service provider only. All our services are delivered digitally through our mobile app and website.

7. Cancellation & Refunds

Since we provide digital services with instant access:

• Subscriptions can be cancelled at any time
• No shipping-related cancellation concerns
• Refund policy applies as per our Refund & Cancellation Policy
• 7-day money-back guarantee on all paid subscriptions

8. Technical Requirements

To access our digital services, you need:

8.1 For Mobile App

• Android: Version 5.0 (Lollipop) or higher
• iOS: Version 12.0 or higher
• Minimum 100 MB free storage space
• Internet connection (Wi-Fi or mobile data)

8.2 For Web App

• Modern web browser (Chrome, Firefox, Safari, Edge)
• Internet connection
• JavaScript enabled

9. Support & Assistance

If you have any questions about accessing our digital services or need technical assistance:

For more information, please visit our Contact Us page.

10. Related Policies

Please also review our other policies: